Guide for  property owners / managers –  your content:

• The content must be directly related to its purpose.  For example, property listing descriptions must relate to the property and information that would be useful to a traveller.  Reviews of a property must focus on the traveller’s stay. Content posted in a forum must be relevant to the purpose of the forum or discussion
• The content must not infringe anyone’s rights, violate the law or otherwise be inappropriate.  Examples include:
  • Personal information that can be used to identify or contact any person;
  • Promotional content that would promote other websites, businesses, services or products unaffiliated with this website;
  • Obscene, abusive, discriminatory or illegal content.
• Reviews and responses should not disclose the physical location of the property or the rates charged by the owner or manager. Content must be truthful and not misleading.
• Users who post content must have all legal rights to post the content.
• Users cannot post a review or response for the purpose of trying to force an owner or traveller to do something that the user wants him or her to do. The reviews are for the benefit of future tarvellers, not to allow one party to threaten the other.

To review a property, the traveller must meet the following requirements:

• The traveller reviewing a property must be able to provide evidence of stay at such property, which must be the property displayed on the listing of the property listing being reviewed.
• The traveller must validate his or her identity or email as requested when submitting the review.
• A review may be written by any member of the rental party.
• Only one member of the rental party for any one stay at a property may write a review.
• A traveller may contact us if he/she wishes to update or remove their review.
• The reviewer must be at least 18 years of age.
• An owner may not review his/her own property.

Cancellation of bookings.

If a booking is cancelled anytime before one week of the arrival date any invoice outstanding will not be payable under the following conditions.

1. An email from the traveller must be sent to admin@vacation-france.co.uk stating that they are terminating the booking and giving details of the booking and member providing the accommodation/activity seven days before  the arrival date.

2.  An email from the member must be sent to admin@vacation-france.co.uk giving details of the traveller who has terminated the booking  seven days before the arrival date.

Please read our terms for more detail.